How does one go about getting a refund (General)

by David DuPuy , Tuesday, February 21, 2006, 02:12 (6998 days ago) @ Don Lester

I am kind of nervous that since I paid once they have my credit card info and they will bill me again. Any thoughts?
David

? ? Greetings:
? ? I am always suspect of new ventures such as this one Improve Your
? ? Chess. If you paid by credit card or PayPal/WorldPay, etc. put the
? ? entire amount in dispute with your card's issuing bank. I saved every
? ? stitch of my enrollment documentation. Most of you should be able to
? find
? ? electronic records in your computer of the transaction if you do not
? have
? ? the hard copies. Please pursue this matter and let's not let them get
? away
? ? with this nonsense. Keep in mind those names who endorsed this site.
? One
? ? has a book nominated for Book of the Year at Chess Cafe. Be sure to
? vote
? ? against it too. I truly dispise liars and dishonest people just
? ? seeking to cheat another person out of their hard earned money.
?
? You may be drawing some pretty broad conclusions. I am not happy about
? what has happened here either, but it is pretty difficult to conclude who
? is to blame. The chess professionals here may not have had much, if
? anything, to do with its ultimate demise. I am not saying they didn't
? either. I am just saying you can't be sure and I would caution against
? launching personal attacks against the convenient targets who were unlucky
? enough to have their name shared with the public.
?
? For all we know this was started by some venture capitalist who thought it
? would make a certain amount of money and when it didn't he stopped funding
? it and left everyone else hanging. Stranger things have been known to
? happen.
?
? For your refund idea to work you have to be within the dispute window with
? your credit card company. For most people that is one billing period after
? the charge appeared on your statement. Many people have been here a while
? and are way past that deadline. Considering what I paid for membership
? here vs what hasn't been delivered, a pro-rated refund for services not
? rendered would be about $4. Hardly worth getting too worked up over.